KPRC 2 Investigates cell phone carrier bait and switch: A warning about salespeople who try to g…

KPRC 2 Investigates cell phone carrier bait and switch: A warning about salespeople who try to g…

We have a warning if you are approached in a store by a salesperson who wants to switch your cell service. KPRC 2 Investigates looks into who these salespeople are and why you need to be careful when you sign a new contract.



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  1. Maria Hernandez on December 18, 2021 at 2:29 am

    They have them at Sams as well. They always approach me.

  2. Just Ask Me on December 18, 2021 at 2:32 am

    I would never use AT&T. Not for phone service, not for Internet. No thing. They are scammers!

  3. Matt Hatfield on December 18, 2021 at 2:36 am

    these 3rd party sellers always present like they work for the carrier! this been going on forever they should start getting charged!

  4. johnny 316b on December 18, 2021 at 2:37 am

    if you own a cell phone for personal use, and someone says they can save you $300.00 per month.
    your priorities are so f*cking skewed, you deserve to loose the $300.00, plus the phone, and the horse you rode in on.
    my god, mankind has been around for 50,000 years without a cell phone, and THIS ? retards are Us

  5. Teresa M on December 18, 2021 at 2:37 am

    Same thing happened to me by an AT&T home specialist. I was promised a good deal, but I did not get it. After 6 months of back and forth, I was muted and when I get to the end of paying for phones I never needed, nor did I inquire about, I will switch back to my former carrier, T-Mobile.

  6. Pac4Prez on December 18, 2021 at 2:39 am

    The target by me always has latina calientes working that scam, I feel sorry for all those young people they’re just used pawns

  7. MHewitt on December 18, 2021 at 2:39 am

    Wow, I’ve had someone show up to my front door offering their service. Thanks for the info! 🙅🏼‍♀️

  8. Ron Paker on December 18, 2021 at 2:40 am

    How much was their cellphone bill originally, that they were hoping to save $300 per month on their cell bill??
    They were born stupid!

  9. lucygirl33 on December 18, 2021 at 2:40 am

    If i did fall for this, i wouldn’t go on tv and let the world know i am a MORON. I’d just say lost the money at the slots. Little less stupid.Just sayin

  10. zudemaster on December 18, 2021 at 2:43 am

    You know what i say when i get stopped in a store and asked who is my cell/internet/cable provider? NONE OF YOUR DAMN BUSINESS. You are not obligated to talk to those people.

  11. Dr. J.W. Bonesmoker (Official) on December 18, 2021 at 2:47 am

    Wal-Mart did the same thing to me with a T-MOBILE phone.

  12. Uncle Fjester on December 18, 2021 at 2:48 am

    Why is everyone in Houston So Fat? People who can’t keep weight of of them selves or their kids are stupid and prey for scammers. Let them go out to a convenience store after dark and they will be victims of violent crime.

  13. terrance folderson on December 18, 2021 at 2:50 am

    AT&T needs to go after target if they’re allowing these people to scam like this

  14. fana406 on December 18, 2021 at 2:52 am

    I just tell them that I’m with ATT when in reality I’m with TMobile.

  15. Pamela Mays on December 18, 2021 at 2:54 am

    I always tell those guys that I’m happy with my phone company.

  16. traffic jam on December 18, 2021 at 2:55 am

    Contractors help att sell their products without having to make them “actual employees”😉

  17. Eugene on December 18, 2021 at 2:57 am

    At Walmart 3rd party. Went in to buy a phone. No talk about a new provider. Got home to find out to find out I was in a 2 year contract with US Cellular. I never signed anything. The sales person Cory signed for me without my knowledge. US Cellular was somewhat helpful. I did lose the promotional package I had with my actual provider. This 3rd party Company out of Canada encourages the fraud.

  18. Ferl M on December 18, 2021 at 3:01 am

    Good to know target allows scammers to run scams in their stores.

  19. K on December 18, 2021 at 3:03 am

    I was scammed for a Free phone line and free data service for loyalty customer through AT&T. I already had three lines. I specifically questioned them that the offer was too good to be true that there was no way they are giving me a free phone AND FREE data plan for the 4th line. After confirming for about 30 minutes, I decided to take the offer, thinking if they did charge me I would return for refund. Sure enough they charged me and when I addressed they specifically told me there would be no charge, I wanted to return the phone and wanted a refund. They told me they would have to charge me for the full phone charge if I returned it. I reported them to BBB, and long story short with a many many phone calls back and forth, I finally received my refund. So don’t fall for loyalty customer free offer.

  20. javier l on December 18, 2021 at 3:04 am

    I won’t sign with Att even if the ceo of the company offers me free service for a year.

  21. Douglas R on December 18, 2021 at 3:04 am

    legitimate? i dont think so. fraud is what happened. ghetto business in scummy houston

  22. Peteeboy2011 on December 18, 2021 at 3:05 am

    Reminds me of IDT in 90s aggressive sales pitch to switch horrible service

  23. Kristopher Nunez on December 18, 2021 at 3:06 am

    So basically the phone got sent to the wrong place? What was the scam?

  24. BrandonStyle 26 on December 18, 2021 at 3:09 am

    Did he say Iphone 15!?!?!?

  25. kendra smith on December 18, 2021 at 3:11 am

    Amos 5 15-21 15Hate the evil, and love the good, and establish judgment in the gate: it may be that the LORD God of hosts will be gracious unto the remnant of Joseph. 16Therefore the LORD, the God of hosts, the Lord, saith thus; Wailing shall be in all streets; and they shall say in all the highways, Alas! alas! and they shall call the husbandman to mourning, and such as are skilful of lamentation to wailing. 17And in all vineyards shall be wailing: for I will pass through thee, saith the LORD. 18Woe unto you that desire the day of the LORD! to what end is it for you? the day of the LORD is darkness, and not light. 19As if a man did flee from a lion, and a bear met him; or went into the house, and leaned his hand on the wall, and a serpent bit him. 20Shall not the day of the LORD be darkness, and not light? even very dark, and no brightness in it? 21I hate, I despise your feast days, and I will not smell in your solemn assemblies.

    Hosea 4:6 6My people are destroyed for lack of knowledge: because thou hast rejected knowledge, I will also reject thee, that thou shalt be no priest to me: seeing thou hast forgotten the law of thy God, I will also forget thy children.

    Isaiah 14 12-18 12How art thou fallen from heaven, O Lucifer, son of the morning! how art thou cut down to the ground, which didst weaken the nations! 13For thou hast said in thine heart, I will ascend into heaven, I will exalt my throne above the stars of God: I will sit also upon the mount of the congregation, in the sides of the north: 14I will ascend above the heights of the clouds; I will be like the most High. 15Yet thou shalt be brought down to hell, to the sides of the pit. 16They that see thee shall narrowly look upon thee, and consider thee, saying, Is this the man that made the earth to tremble, that did shake kingdoms; 17That made the world as a wilderness, and destroyed the cities thereof; that opened not the house of his prisoners? 18All the kings of the nations, even all of them, lie in glory, every one in his own house.

    Luke 17:2 It were better for him that a millstone were hanged about his neck, and he cast into the sea, than that he should offend one of these little ones
    ….(harming little ones with viper bites)

    Revelation 18:23 23And the light of a candle shall shine no more at all in thee; and the voice of the bridegroom and of the bride shall be heard no more at all in thee: for thy merchants were the great men of the earth; for by thy sorceries were all nations deceived.
    …..(sorceries is Pharmakeia)

    2Thessalonians 1:8-9 8In flaming fire taking vengeance on them that know not God, and that obey not the gospel of our Lord Jesus Christ: 9Who shall be punished with everlasting destruction from the presence of the Lord, and from the glory of his power;
    ….(there’s your GLOBAL WARMING..CLIMATE CHANGE LIES….it’s the WRATH of GOD)

    Hebrews 10:31 It is a fearful thing to fall into the hands of the living God.

    Isaiah 43:11 11I, even I, am the LORD; and beside me there is no saviour.

    Philippians 2 10-11 10That at the name of Jesus every knee should bow, of things in heaven, and things in earth, and things under the earth; 11And that every tongue should confess that Jesus Christ is Lord, to the glory of God the Father.

    Time’s running out, and the LORD’s NOT playing games…


  26. pizana09 on December 18, 2021 at 3:14 am

    These people are at walmart all the time but they try to get you to switch your internet providers. I usually just look at their shirt and when they ask who is my provider i say "you guys". Works all the time.

  27. iTzz_Solo_Shot Gaming on December 18, 2021 at 3:16 am

    This story is a hit piece against small business. These reporters are Ill informed with their assessment. The salesman may have done wrong but it is extremely irresponsible of this station to tell people to cut out the small businesses.

  28. Steven on December 18, 2021 at 3:18 am

    1:05. I’m a T-mobile customer with 5 lines and unlimited data on a monthly bill of $120. How does anyone able to save this family of 2 $300 a month. I guess they’re paying more than $300 for family of 2, I guess that’s a hint why they would fall for the scam and other scams in the future? lol.

  29. R I on December 18, 2021 at 3:20 am

    There’s a recording of Student loan holders’ social security numbers and credit card information at Sutherland Global, a department of Education contractor by Alexis Bradford, an assistant manager.

  30. Alexander Bemar on December 18, 2021 at 3:20 am

    Thank you for the information 🤠

  31. Matt M on December 18, 2021 at 3:21 am

    I’ve seen these guys in Target. They’re aggressive.

  32. M. Lewis on December 18, 2021 at 3:23 am

    So…they sign up for a deal that would save them $300 a month but first they have to spend $400 in taxes to get the whole thing started?

  33. N2tech on December 18, 2021 at 3:25 am

    What’s blowing my mind is that their bill was more than $300. for the guy to be able to save them $300. I have AT&T unlimited with 3 phones and it’s only $178 after tax. He sold them two phones so the most they would have been paying on the old plan would be $150.

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